We will not use your personal information for any purpose other than that for which it was submitted. We use personal information to reply to inquiries, handle complaints, provide operational notices and in record keeping. We do not share customer information with third parties without providing notice and/or permission from that customer.
If you violate our acceptable use policy or terms of service, your information may be used to provide additional information to companies such as spamhaus (spamhaus.org) or the Do Not Host Blacklist (dnhbl.com). Information may also be shared with federal, state and/or local law enforcement when applicable.
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by staff with an operational need to access it. All information is submitted through secured forms and stored in a PCI compliant enviroment. Credit card information submitted is encrypted and accessable only to our credit card processing company. ServerFair staff does not have access to card information once it has been submitted. We do not store credit card information.